Thetraveljunkie.org – The Hotel Gran Mahakam had been on my list for a while. Opened a few years ago, it doesn’t smell of new anymore – it smells better! The more I visit Hotel Gran Mahakam, the more I like it – and located in Jalan Mahakam, very close to Blok M area and other South Jakarta sights.
If I had to choose very few words to describe the Hotel Gran Mahakam, they would be a classic reinvented, absolutely stunning and I do not know what else.
Was there any pre-arrival communication by the hotel with myself via email or social media? My stay carefully organised by PR team, who were very efficient and helpful.
Did I try to engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? I did indeed and so did the hotel.
The wow factor! What was the the hotel decor style? I like the colour contrast and how warm it is. There are lots of seating areas around the lobby leading into the living and the bar and restaurant areas, which are all very welcoming.
How quick and efficient was the hotel check-in? The lobby and reception area were quite busy when I arrived at 2.30pm, but after 3 minutes, I was quickly checked in. And I went to my gran suite at 803.
Did I get an upgrade from my confirmed pre-booked room type? No, I was confirmed in a gran suite suite and it was what I got.
Did I feel genuinely welcomed by the hotel staff? I did indeed. And it continued throughout our whole stay. Everyone was lovely and always very happy to help us.
Wi-fi – was I told anything about it? Was there a charge? WiFi was complimentary and worked well during my stay.
First impressions – decor, size and wow factor.
Well, well, well. What can I say? It was almost love at first sight. It was spacious, light, airy and very comfortable and welcoming. I had a strange feeling which I couldn’t tell what it was. It felt exactly like our home. It was a very interesting feeling. Our room had a bedroom area and a living room area too.
Welcome amenity, I had some fruit and some water.
The bed was very comfortable and to be honest, I struggled to get out of the bed the next day.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? All good in this department.
Bathrobes and slippers. Absolutely.
Coffee and Tea? Yes, there was a kettle and a selection of tea and coffee, which I did not use.
Free bottled water. Yes indeed!
Power sockets in useful places – we have more and more devices and we know where we want them! By the working area, by the living room area.
Not a problem, all very easy.
The bathroom cannot be faulted in any way – it was timeless and very nice.
I quite liked the bathroom.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? We had a separate bath and shower. Everything was great and to the highest standard. Loved loved loved loved.
Towels – yes, please! How many and how soft and lovely? Lots and they were fab.
Toiletries – own brand, super brand, baby ones or proper ones? I shall find out! The hotel uses own brand and I liked the bath gel, but did not like the conditioner, at all.
Amenity kit – One of the best amenity kits I have seen. Everything as expected.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? Yes, and it was a very good one.
Breakfast is served until 10am at the redesigned Le Gran Cafe, and it is stunning.
I love a good Indonesian breakfast and service was uber friendly and it was a really nice experience.
How good and reliable was the wi-fi? I did not have a problem during my stay.
Did the hotel interact with me via social media during my stay? There was some interaction and it was fun.
Location? One of the best in Jakarta (for me and my life in the city).
Would I recommend it to travel junkies? Absolutely.
Would I stay again? Oh yes, believe me. I thought the hotel was beautiful and I will review on a separate article, the spa, the restaurant and common areas were very inviting and comfortable.
Have you visited this hotel? What were your thoughts?
For more information about the hotel, visit www.granmahakam.com.
Happy Sustainable Travels!