Thetraveljunkie.org – Located in the heart of Jakarta’s business and shopping district, within walking distance of Plaza Indonesia and Grand Indonesia, Pullman Jakarta Indonesia was a fantastic choice for us when recently visited this great city. The rooms progressive decor showcases what I believe Pullman wants to be in the future across all its properties (stylish, clean, comfortable and tres sexy). Here’s how my recent stay at the Pullman Jakarta Indonesia went.
Was there any pre-arrival communication by the hotel with myself via email or social media? My stay was organised very last-minute, with less than a week to spare. It was organised by a multitude of channels and confirmed by email.
Did I try to engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? I had, and the hotel responded.
Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay? The Pullman Jakarta Indonesia knows me quite by now and I really did not need anything special.
The wow factor! What was the hotel decor style? My first initial reaction was quite interesting – judging from other Pullman hotels I had stayed at, I was expecting a much larger reception area and was a bit surprised to find quite a cozy space. There was nothing wrong with it – it looked very nice.
How quick and efficient was the hotel check-in? We had a fantastic check-in in my room, not only was it super efficient, it was well humoured too, which in my opinion, makes a huge difference.
Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane) Absolutely.
Did I feel genuinely welcomed by the hotel staff? Very much so. Throughout the days we were at the Pullman Jakarta Indonesia, everyone, no exception was brilliant.
Wi-fi – was I told anything about it? Was there a charge? It’s very simple one-off login process and perfect.
First impressions – decor, size and wow factor? Our room was lovely – the journey from the lift was also very soothing as the hotel perfectly worked the grey, white and beige colour scheme.
Welcome amenity? I found some lovely tropical fruits, chocolates, and many more, le yum!
The bed? I am a great fan of Pullman’s bed concept. I adore. So every time I stay at a Pullman, I couldn’t feel more at home – the bed was heavenly and difficult to leave, which is a welcome side effect.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? No problemo here.
Bathrobes and slippers? Yes, and lovely.
Coffee and Tea? Oui oui, with a Nespresso coffee maker and tea making facilities.
Free bottled water? Yes, of course.
Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area. Absolutely and by the side of each bed. Perfect.
Bathroom – decor, size and wow factor? The bathroom was fantastic. Without a doubt, one of the room’s features, which I adored.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? The bath looked amazing and the shower room was fab. Great pressure and a massive shower head.
Towels – yes, please! How many and how soft and lovely? Pullman towels are usually very good and they did not disappoint.
Toiletries – own brand, super brand, baby ones or proper ones? Pullman Jakarta Indonesia uses CO Bigelow toiletries and although I am not a fan of the conditioner, I love the smell of the shower gel.
Amenity kit? All items were cleverly ‘hidden’ and there.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? We had no issues using it, and it was quite powerful.
How good and reliable was the wi-fi? We had no problems.
Did the hotel interact with me via social media during my stay? Yes, and we had a lot of fun.
Would I recommend it to my best friends? Yes, of course. For business and leisure.
Would I stay again? Without a doubt – the hotel was very sexy, service was excellent, the location was unbeatable and good value.
Have you visited this hotel? What were your thoughts?
Happy Sustainable Travels!