Thetraveljunkie.org – Some hotels really become part of one’s life. And Mercure Bandung Setiabudi, in the Bandung in Indonesia, has been part of mine. We arrived in Bandung in the midnight and from the moment we arrived and we saw the hotel we realised it was special. It was easy to breathe peace in every corner. We were lucky enough to spend a few amazing days in one of the best hotels in Bandung.
Was there any pre-arrival communication by the hotel with myself via email or social media? My stay was organised days in advance via emai, and everything was pretty clear.
Did I try to engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? Yes I did via Instagram
Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay? I made no special requests, as per usual.
The wow factor! What was the hotel decor style? From the moment we arrived and we saw the hotel we realised it was special. It was easy to breathe peace in every corner. The hotel is very stylish and it all became clear once I walked in! The hotel lobby was very cool and also quite cozy, which I liked.
How quick and efficient was the hotel check-in? We arrived in the midnight. It was great, very friendly and efficient.
Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane) Yes indeed and I have to say, the reception and concierge team were always super friendly throughout the stay.
Did I feel genuinely welcomed by the hotel staff? Yes yes yes. Service was great and very personable – I kind of felt at home!
Wi-fi – was I told anything about it? Was there a charge? Free and very easy to use.
First impressions – decor, size and wow factor? Our room was beautiful and very spacious – yet incredibly cozy and comfortable. The moment I walked in, I recognised it immediately from a previous stay – it was perfect.
Welcome amenity? I had a fruit platter.
The bed? It was very comfortable and one of those you do not want to leave. I love the art over the bed.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? All good here.
Bathrobes and slippers? Yes, of course. And I used the slippers for once.
Coffee and Tea? There was a coffee machine, which I did not use.
Free bottled water? Yes, and replenished at turn down.
Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area. Yes yes yes yes. Besides the docking station, there were sockets on each side of the bed.
Bathroom – decor, size and wow factor? I cannot fault the bathroom in any way – it really was excellent.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? A fabulous shower room, which a very good shower head.
Towels – yes, please! How many and how soft and lovely? Fabulously soft. And plenty.
Toiletries – own brand, super brand, baby ones or proper ones? I shall find out! We had Mercure toiletries, which are nice, although I am not keen on the shampoo/conditioner.
Amenity kit? All there.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? Indeed, but I did not use.
How good and reliable was the wi-fi? Very good and I did not have a problem.
Location? For me? Excellent. A perfect base for Bandung, whether you are visiting for leisure or business.
Would I recommend it to my best friend? Absolutely.
Would I stay again? Without a doubt – the hotel was very sexy, service was excellent. Not many around like this one.
Have you visited this hotel? What were your thoughts?
Happy Sustainable Travels!