Thetraveljunkie.org – Located right in the heart of the Legian area at a strategic intersection, this little gem of a hotel – Mercure Bali Legian, was a very nice surprise. Walking distance and easy access to the surrounding places of interest such as Legian beach, Seminyak and Kuta area. A perfect hotel for business or leisure. Ideal for families, honeymooners and suitable for everyone, with a very special ‘home away from home’ feel. Read on, as you may be tempted to check-in sooner than you think.
Pre-Arrival
Was there any pre-arrival communication by the hotel with myself via email or social media? Well, there were indeed, and I truly felt that my experience at the hotel started a few days before I checked in when I got the ‘pre-arrival’ email.
Did I try to engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? Yes I did.
Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay? I made no special requests, as per usual.
The wow factor! What was the hotel decor style? I said a little ‘wow’ when I walked in and did not stop for a fair bit. The hotel is beautifully decorated and I loved it. A simply-underwater concept is genius!
How quick and efficient was the hotel check-in? Very quick and efficient.
Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane) Absolutely and that continued throughout the stay.
Did I feel genuinely welcomed by the hotel staff? I thought everyone was lovely – and very chatty (in a nice way).
Wi-fi – was I told anything about it? Was there a charge? Of course there was wifi. And of course there was no charge.
Room Experience
First impressions – decor, size and wow factor? Our room wasn’t large by any standards – it was quite compact, but it did not feel claustrophobic. I loved the decor colours (not so much the flurry comforter and pillows) and I was very keen to play with all that would be available with a great view here.
Welcome amenity? I was surprised by some tropical fruits and sweets. A lovely touch.
The bed? The bed… should have a blogpost totally dedicated to it. It was very possibly one of the best beds I have had the pleasure of sleeping in. I loved it.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? All good in this department.
Bathrobes and slippers? Yes, of course, and I for once used the bathrooms as I did spent a fair amount of time in bed, working from there – as I was extremely comfortable.
Coffee and Tea? Yes, of course. I did not use.
Free bottled water? Of course, and changed daily.
Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area. We did not have a problem at all. By the beds, you could whatever you wanted. Brilliant.
Bathroom – decor, size and wow factor? It was quite spacious and it was stunning really. I do have a thing for bathrooms, as you may know by now.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? We didn’t have a bathtub, but had a phenomenal shower.
Towels – yes, please! How many and how soft and lovely? They were good. No complaints there.
Toiletries – own brand, super brand, baby ones or proper ones? We had Mercure toiletries which are a good quality – but different with Mercure Amsterdam toiletries.
Amenity kit? We had everything we needed.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? It was a good one, as expected.
General thoughts:
How good and reliable was the wi-fi? It was excellent and to be honest, I did expect that!
Did the hotel interact with me via social media during my stay? Absolutely and we had quite a bit of fun.
Would I recommend it to my best friends? Absolutely. I think she/he would love it.
Would I stay again? Without a doubt.
Have you visited this hotel? What were your thoughts?
xxx
Happy Sustainable Travels!
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