Thetraveljunkie.org – Located in the heart of Jakarta’s business and shopping district, within walking distance of Plaza Indonesia and Grand Indonesia, Pullman Jakarta Indonesia was a fantastic choice for us when recently visited this great city. The rooms progressive decor showcases what I believe Pullman wants to be in the future across all its properties (stylish, clean, comfortable and tres sexy). Here’s how my recent stay at the Pullman Jakarta Indonesia went.
Pre-Arrival
Was there any pre-arrival communication by the hotel with myself via email or social media? My stay was organised very last-minute, with less than a week to spare. It was organised by a multitude of channels and confirmed by email.
Did I try to engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? I had, and the hotel responded.
Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay? The Pullman Jakarta Indonesia knows me quite by now and I really did not need anything special.
The wow factor! What was the hotel decor style? My first initial reaction was quite interesting – judging from other Pullman hotels I had stayed at, I was expecting a much larger reception area and was a bit surprised to find quite a cozy space. There was nothing wrong with it – it looked very nice.
How quick and efficient was the hotel check-in? We had a fantastic check-in in my room, not only was it super efficient, it was well humoured too, which in my opinion, makes a huge difference.
Was I addressed by name once reservation has been located? (it is all about the small details, some others are outstanding with this, and I love it, like I do when I board an airplane) Absolutely.
Did I feel genuinely welcomed by the hotel staff? Very much so. Throughout the days we were at the Pullman Jakarta Indonesia, everyone, no exception was brilliant.
Wi-fi – was I told anything about it? Was there a charge? It’s very simple one-off login process and perfect.
Room Experience
First impressions – decor, size and wow factor? Our room was lovely – the journey from the lift was also very soothing as the hotel perfectly worked the grey, white and beige colour scheme.
Welcome amenity? I found some lovely tropical fruits, chocolates, and many more, le yum!
The bed? I am a great fan of Pullman’s bed concept. I adore. So every time I stay at a Pullman, I couldn’t feel more at home – the bed was heavenly and difficult to leave, which is a welcome side effect.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? No problemo here.
Bathrobes and slippers? Yes, and lovely.
Coffee and Tea? Oui oui, with a Nespresso coffee maker and tea making facilities.
Free bottled water? Yes, of course.
Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area. Absolutely and by the side of each bed. Perfect.
Bathroom – decor, size and wow factor? The bathroom was fantastic. Without a doubt, one of the room’s features, which I adored.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? The bath looked amazing and the shower room was fab. Great pressure and a massive shower head.
Towels – yes, please! How many and how soft and lovely? Pullman towels are usually very good and they did not disappoint.
Toiletries – own brand, super brand, baby ones or proper ones? Pullman Jakarta Indonesia uses CO Bigelow toiletries and although I am not a fan of the conditioner, I love the smell of the shower gel.
Amenity kit? All items were cleverly ‘hidden’ and there.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? We had no issues using it, and it was quite powerful.
General thoughts:
How good and reliable was the wi-fi? We had no problems.
Did the hotel interact with me via social media during my stay? Yes, and we had a lot of fun.
Would I recommend it to my best friends? Yes, of course. For business and leisure.
Would I stay again? Without a doubt – the hotel was very sexy, service was excellent, the location was unbeatable and good value.
Have you visited this hotel? What were your thoughts?
www.pullmanjakartaindonesia.com
xxx
Happy Sustainable Travels!
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